Riding builds a better life
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Home/Help

How can we help?

Quick answers and how to reach our team.

Common questions

What people ask most.

Is Ride to Thrive free?

Your account, My Garage, Klubs and Circles cost nothing. Parts and service are paid at the quoted price; an activity that has a fee shows it.

How do I choose the right part?

Start on the Bike Solutions page. A mechanic confirms the fit before anything is fitted.

What is the difference between a Klub and a Circle?

A Klub is a big community, such as a touring club. A Circle is a small group of up to ten people who know each other, after Circle of Ten. You may join either, both, or neither yet.

Is my location shared?

Only with your group while Live Ride is on. It is never sold or shown to partners person by person.

How do I join an activity?

Open the Activities page in the Ride to Thrive app. Every activity shows its date, place and cost.

I am a mechanic. How do I join?

Email our team with your experience and skills. We will get back to you.

Contact

Get in touch.

About your bike

WhatsApp an HPZ mechanic

Problems, service, parts that fit and workshop booking.

Everything else

Email our team

Your account, Klubs and Circles, partnerships, privacy or becoming a contributor.

support@ridetothrive.com